Privacy Policy

Last updated: April 19, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Name and contact information (email, phone)
  • Billing and payment information
  • Account credentials
  • Communication preferences

Usage Information

  • Server usage statistics
  • Access logs and timestamps
  • IP addresses and device information
  • Browser and operating system details

2. How We Use Your Information

  • Provide and maintain our hosting services
  • Process payments and manage billing
  • Communicate with you about your account and services
  • Provide customer support
  • Monitor and prevent fraud or abuse
  • Comply with legal obligations
  • Improve our services and develop new features

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for 7 years after account closure for tax and legal purposes.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@billing.obsidianhost.net
Address: [Company Address]

By using our services, you acknowledge that you have read and understood this Privacy Policy.